We're here to help, so if you change your mind or your order is not quite right for some reason, it can come back to us anytime within 7 days of receipt of your items. Once we receive your returned item, we'll give you a store credit or full refund of the purchase price (less the initial delivery charge), whichever you prefer. To help us process your return as quickly as possible, please contact us via firstname.lastname@example.org
to let us know to expect your return (include your name, your order number and whether you'd prefer a refund or store credit). Returned items must be unused, in the condition you received them, and in the original packaging. You will be responsible for return shipping costs. Your refund will be processed and applied to your credit card or original method of payment as soon as possible. Depending on your credit card company, it may take up to an additional 10 business days after your credit is applied by Huntington Lane for it to be available as credit and for it appear on your credit card account statement. Alternatively, you may wish to choose Huntington Lane “Store Credit” instead of a refund. Huntington Lane store credit may be used for future purchases via the Huntington Lane website. Where store credit is chosen, Huntington Lane will send you an email as confirmation of the store credit having been applied to your account. The credit will appear in your Huntington Lane account, which is accessible by signing in to the website and accessing the My Account section. If an item is faulty, you may return it at any time. Returns to our corporate offices cannot be accepted.